Terms & Conditions & Contract
Your Social Media Experts, 5 Star Web Design and Outdoorsmen Social Network are all sectors of B. Edwards Enterprises, Inc. At no time are there refunds. We provide services for you from the initial consultation in which you described. We offer Marketing on Social Media, Social Media Management, LinkedIn building, Website Design and Graphic Design. At no time are we your employee. We are a Company that provides services. We are not partners. We own our company and you own your company. Please treat all Experts with respect at all times. We at times use third party companies, apps and software to do our work projects for you. When you sign this contract electronically you are agreeing that you understand this and we are not responsible for any third party issues. If you have an issue with any third party, it is up to you to fix it with them. We do NOT offer Sales or Content Writing. Also, all payments are automatically withdrawn from your Credit Card Account. If you do not feel comfortable with this, then we recommend you not to buy our services. We take pride in customer service and it is important that all parties are in agreement. If you decide to cancel your account at anytime, it will reflect your next payment statement and there is a cancellation contract below describing each license, Full Time Expert work and Part Time Expert work agreement. You must follow all cancellation policies or there will be legal actions taken in the State of Missouri only where Your Social Media Experts is located (Clay County Jurisdiction). Any and all legal fees will be paid by the client, you, the signing party for your account with Your Social Media Experts if at anytime this contract is broken, cancelled or breached. You are the client, we are the company. We are not responsible for the client’s legal fees at anytime under no circumstances. You, the client will be responsible for all attorney fees, court costs that exist during any disputes. It is up to the client, you, to read this binding agreement and by checking the box when signing up, you the client are agreeing to all terms, conditions of this contract and is you, the clients electronic signature.
Please allow up to 72 hours for payment processing. If you are a new client, you will begin your start date on the following Monday. All assignments will be turned in on the Sunday prior to your Start Date. Start Dates always land on Mondays. You will receive an email that entails all information and directions, as well as Your Social Media Experts processes. From the date of your payment, up to the Start Date, Your Social Media Experts will be still working on building your account, as well as the Marketing Plan timelines we will suggest implementing.
The amount paid does not include boosted posts or any fees needed for advertising purposes. That is up to you the client. The amount paid is solely for a Your Social Media Experts Expert ONLY. At no time will Your Social Media Experts pay for your advertising or marketing. It is up to you to research what will need to be paid for accounts you open, as well as any other services you will be using. Occasional Event Marketing maybe an option, but must be approved first by Your Social Media Experts, restrictions do apply and all Experts hired must feel comfortable at all times. Occasional Event Marketing hours apply to the current work week hours and will be deducted when attending events, including travel time.
If at anytime the “client” breaches any part of this binding contract, we have the right to discontinue services at anytime without notice. All payments must be on time, we are not your employee, we do NOT sell or write content at anytime, and there is ONLY ONE PARTY, meaning ONE PERSON we communicate with that will represent the client who signed up. All time spent in meetings and debriefs in person or over the phone are time spent for that week. If you exhausted the time of part-time or full-time hours, you may email us at support@yoursocialmediaexperts.com for an expert to reply on the following week when more of your time is available. If it is an emergency, you may fill out a tech support ticket and we will get back to you promptly. Anyone who abuses the tech support ticket system will lose the privilege of using this feature. We all want to always conduct professionalism and it is IMPORTANT to always be respectful to your expert(s) who are assigned to your projects.
You are responsible for full payment.
Cancellations:
DIY Licences, cancel anytime! Your payments will be affected on your next billing cycle.
ALL CANCELLATIONS MUST BE SENT THROUGH EMAIL ONLY!!! YOUR SOCIAL MEDIA EXPERTS WILL NOT ACCEPT ANY CANCELLATIONS BY PHONE VERBALLY OR BY TEXT FORM. IT MUST BE EMAILED AND RECORDED. NO EXCEPTIONS!!
CANCELLATIONS MUST HAPPEN 30 DAYS PRIOR TO YOUR NEXT STATEMENT PERIOD FOR ALL REGULAR LICENSES, DIY LICENSE and CONTENT FILLING LICENSE.
PLEASE SEE BELOW FOR YOUR SOCIAL MEDIA EXPERT HIRED HOURS, FULL TIME AND PART-TIME WORK HIRED POLICIES.
ALL PART TIME EXPERT HELP MUST BE CANCELLED IN ADVANCE BY EMAIL 3 MONTHS PRIOR TO CANCELING. THE CANCELLATION WILL START ON THE NEXT BILLING PERIOD/CYCLE. NO EXCEPTIONS! Trial periods last 1week. After the one week trial period of service, you will need to allow a 3 month cancellation period as stated. IF YOU ARE BETWEEN PART TIME AND FULL TIME HOURS, YOU WILL ABIDE BY THE FULL TIME CANCELLATION POLICY. MEANING ANYTHING OVER $1000/mo. YOU ARE CONSIDERED FULL TIME AND WILL NEED TO GIVE A 6 MONTH NOTICE FOR CANCELLATIONS! NO NEGOTIATIONS.
ALL FULL TIME EXPERT HELP MUST BE CANCELLED IN ADVANCE BY EMAIL 6 MONTHS PRIOR TO CANCELING. THE CANCELLATION WILL START ON THE NEXT BILLING PERIOD/CYCLE. NO EXCEPTIONS!
LATE PAYMENTS or DECLINED PAYMENTS:
If your payment is late or declines, all promotions you have are lost. Your account capability is then locked or shut down. When you make a payment to reactivate your account you are changed to a full priced account with no more discounts. Don't be late or have a declined payments and this will not happen. Please check pricing to see what your new payments will be on the pricing page.
Fees may also be applied at the time of paying your payments. Thank you!!
**Declined payments for Part-Time and Full Time Social Media Management payments declined will make your account in default, and $250 per day decline fee up to 72 hours. Next it will automatically be turned into our Partners Account Collections Team and Attorneys. Once this process has started, it cannot at anytime be reversed. IF your account is in Collections or with our Partner Attorneys, all communication will then be through them.**
Full Time & Part Time Hired Work:
AT ANYTIME A CARD IS DECLINED, ALL 6 MONTHS FOR PART TIME AND FULL TIME EXPERT WORK WILL BE BILLED AND DUE IMMEDIATELY FOLLOWING AND NO LONGER THAN 72 HOURS AFTER THE DECLINED PAYMENT THAT HAS BEEN SETUP ON THE PARTY OR COMPANIES ACCOUNT. THE PARTY OR COMPANY PAYMENT IS AUTOMATICALLY WITHDRAWN FROM YOUR CREDIT CARD ACCOUNT.
AT NO TIME WILL THIS CHANGE. YOU ARE BINDED TO THIS AGREEMENT AT THE TIME OF SIGNUP OF SERVICES AND THEREFORE ARE RESPONSIBLE FOR FULL AND ALL PAYMENTS. IF YOU BREAK THESE TERMS, LEGAL ACTION WILL BE INTIATED BY YOUR SOCIAL MEDIA EXPERTS AND IN THE STATE OF MISSOURI.
EXPERT HELP CONTRACT AMOUNTS:
FULL TIME EXPERT WORK =$1,000/mo. to $3,000.00/mo. USD OR ANYTHING OVER $1000.00/mo. (Example: $1000/mo. IS CONSIDERED FULL TIME!!
Min. Of 6 Months Email Cancellation Notice/6 Months Starts on the following/next payment month.
Billing period is two weeks prior to the next month.
PART TIME EXPERT WORK = $999.99/mo. (ANYTHING OVER $1000/mo. agreements IS CONSIDERED FULL TIME!)
Min. Of 6 Months Cancellation Email Notice/6 Months Starts on the following/next payment month.
Billing period is two weeks prior to the next month.
IMPORTANT!!!**** UPON SIGN UP YOU ARE AGREEING TO ALL TERMS LISTED! NO EXCEPTIONS!!**** THIS IS A BINDING CONTRACT ****
IF YOU SIGNED UP BY PHONE YOU ARE STILL OBLIGATED BY CONTRACT AND YOUR SOCIAL MEDIA EXPERTS POLICIES. ALL SIGN UPS ARE REQUIRED TO READ THIS BINDING CONTRACT AND TERMS/POLICY PRIOR TO SIGN UP. IF AT ANYTIME YOU DID NOT FOLLOW DIRECTIONS TO READ THIS POLICY YOU ARE STILL BINDED TO YOUR SOCIAL MEDIA EXPERTS CONTRACT AND TERMS/POLICY.
IT IS IMPORTANT TO ALWAYS READ POLICY, TERMS AND CONDITIONS TO A CONTRACT. BY SIGNING UP WITH YOUR SOCIAL MEDIA EXPERTS BY COMPUTER, MOBILE DEVICES OR BY PHONE YOU ARE ELECTRONICALLY APPROVING ALL CONDITIONS LISTED.
We have the right to cancel your account at any time without notice. We also have the right to change any of our policies at anytime without notice due to breaking these set policies. We will not tolerate any misconduct over the phone or through email. This is a professional service and it is important to conduct ourselves as professionals at all times.
Any and all contracts verbally, written, by text (will subpoena all records if necessary) or email agreed upon stands. You are responsible for following these guidelines and by signing up with Your Social Media Experts you agree to these terms at all times.
Your Social Media Experts and Publishing Content on Outdoorsmen Social Network Social Media Accounts: We do not tolerate misconduct or posts related to Gambling, Porn, Inappropriate Language or Baggering. If at anytime there is a post that speaks poorly or does harm of B. Edwards Enterprises, Inc, Outdoorsmen Social Network, 5 Star Web Design or Your Social Media Experts, or anyone who works for these following companies, there will be a suit filed in the Missouri Courts in which will hold the party responsible for up to $150,000 in damages. The party will also be blocked using any future services with B. Edwards Enterprises, Inc, Outdoorsmen Social Network, 5 Star Web Design and Your Social Media Experts. If a suit is filed, the person in charge of the account will be liable for all court costs, and any other costs, fees, filings or documents. Lets hope this doesn't happen. We pride ourselves in customer support and go far and beyond.
All Assignments for Full Time Experts and Part Time Experts are due on Sunday by Midnight for the following weeks work. If you do not turn in your assignments for Your Social Media Experts on time, experts will assume you have no assignments need to be worked on for the upcoming week and your time hired will be put off until the following next week. It is important to turn these assignments in so time and money are not wasted. By signing up with Your Social Media Experts you abide by these terms and deadlines for all assignments.
All Assignments for Full Time and Part Time Experts should be sent to support@yoursocialmediaexperts.com
SEO Services: SEO services are a 6-month re-occurring contract. Therefore to cancel you must send in an email to support@yoursocialmediaexperts.com to cancel 6 months prior to cancellation. If we do not receive an email, the contract will continue until we receive a cancellation email. Once we receive a cancellation notice, it will then start on the next billing statement and count 6 more months of payments, ending 6 months later after your cancellation. Any and all declined payments will be charged a decline fee of $50 per day until the balance is up to date. The declined account is subject to collections with no warning for the full amount of the contract and the full balance will be due, plus any fees from the collectors or attorneys. No negotiations will be made once an account has been sent to the collections agency. Please make sure all payments are on time, and that your account has enough funds to pay the amounts due by your monthly due dates. By checking the box at sign-up, you are well aware of the contract in place and agree to all terms of this contract. Our system will not sign you up unless the box is checked. By checking this box, it is a binding electronic signature agreeing to all terms and policies, and contracts on our website. If this contract is breached at any time by the signing party or affiliates of your company (the client), you will be responsible for all fees, and all costs in court, as well as Your Social Media Experts' fees, including but not limited to Attorney fees, court fees, travel and hotel fees, collections fees and all fees regarding the breach of contract by law in the state of Missouri, Clay County. Again, by checking the box, you have read these terms and conditions and contract, and are giving Your Social Media Experts, 5 Star Web Design, B. Edwards Enterprises Inc. the permission to move forward with your binding agreement and account. This contract can be changed at any time by Your Social Media Experts, 5 Star Web Design and Outdoorsmen Social Network are all sectors of B. Edwards Enterprises, Inc. at any time without prior notice.
PPC Services: PPC services are a 6-month re-occurring contract. Therefore to cancel you must send in an email to support@yoursocialmediaexperts.com to cancel 6 months prior to cancellation. If we do not receive an email, the contract will continue until we receive a cancellation email. Once we receive a cancellation notice, it will then start on the next billing statement and count 6 more months of payments, ending 6 months later after your cancellation. Any and all declined payments will be charged a decline fee of $50 per day until the balance is up to date. The declined account is subject to collections with no warning for the full amount of the contract and the full balance will be due, plus any fees from the collectors or attorneys. No negotiations will be made once an account has been sent to the collections agency. Please make sure all payments are on time, and that your account has enough funds to pay the amounts due by your monthly due dates. By checking the box at sign-up, you are well aware of the contract in place and agree to all terms of this contract. Our system will not sign you up unless the box is checked. By checking this box, it is a binding electronic signature agreeing to all terms and policies, and contracts on our website. If this contract is breached at any time by the signing party or affiliates of your company (the client), you will be responsible for all fees, and all costs in court, as well as Your Social Media Experts' fees, including but not limited to Attorney fees, court fees, travel and hotel fees, collections fees and all fees regarding the breach of contract by law in the state of Missouri, Clay County. Again, by checking the box, you have read these terms and conditions and contract, and are giving Your Social Media Experts, 5 Star Web Design, B. Edwards Enterprises Inc. the permission to move forward with your binding agreement and account. This contract can be changed at any time by Your Social Media Experts, 5 Star Web Design and Outdoorsmen Social Network are all sectors of B. Edwards Enterprises, Inc. at any time without prior notice.
SEO & PPC Terms of Service, Terms and Conditions, and Contract have now been updated on 11-14-2022. Thank you!
We offer NO REFUNDS for any of our services at anytime. When signing up for Your Social Media Experts, or 5 Star Web Design you are agreeing to this full contract and policy.
Proprietary Information Agreement
By signing up with Your Social Media Experts, you abide by the Terms & Conditions & Contract of this website, client relationship and the Proprietary Information Agreement found here. You must read it, and by electronically checking the box to agreeing to all Terms & Conditions & Contract with the businesses _____ you agree to your understanding of these Terms & Conditions & Contract & Proprietary Information Agreement, and understand by checking the box it is an electronic signature. At no time will _____ have any other agreement, and all clients will follow this one, in which presides over any other contract or agreement verbally, through text, electronics, via email or any other form of communication. By signing up, you are electronically signing _____ Terms & Conditions & Contract & Proprietary Information Agreement.
We appreciate your business and look forward in working with you! We pride ourselves in trust and loyalty.
Company Address:
Your Social Media Experts
617 Harborview Drive
Smithville, MO. 64089
Customer Support:
Your Social Media Experts
support@yoursocialmediaexperts.com
5 Star Web Design
Outdoorsmen Social Network
Hours of Operation (Central Time Zone)
(Contact Hours of Operation for Experts Part-Time & Full-Time)
Monday-Tuesday-Wednesday 9:30am to 3:30pm.
Thursday 9:30am to 2:30pm.
Friday CLOSED
Closed Saturdays & Sundays, unless an appointment has been made. Times can alter due to meetings and will be made up throughout the weeks time. Reminder deadlines for Part-Time or Full-Time Experts work is due by the end of the weekend on Sunday by Midnight. Week begins on Monday and Week ends on Saturday at noon.
All Major Holidays & Government Holidays are time paid off.
If you need help in the meantime, please email support at support@yoursocialmediaexperts.com or fill out a support ticket on the website at https://yoursocialmediaexperts.com/contact Emails will be replied to within 24-48 hours of receipt. All phone calls, texts, and emails are saved, and recorded for quality assurance.
HOLIDAYS & DAYS THERE IS NO PHONE SUPPORT
New Year's Eve
New Year's Day
January 29th
February 13th
Valentines' Day
Martin Luther King, Jr. Day
George Washington’s Birthday
Memorial Day Weekend
July 2nd
Independence Day Weekend
July 8th-9th
Labor Day Weekend
Columbus Day
Veterans Day
October 22nd
Halloween Day
Day before Thanksgiving
Thanksgiving Day - December 1st
Christmas Eve
Christmas Day - January 2nd
THIS CONTRACT CAN BE MODIFIED AT ANYTIME WITHOUT NOTICE TO THE CLIENT BY YOUR SOCIAL MEDIA EXPERTS. UPDATES ARE MADE periodically through the year. PLEASE ALWAYS CHECK BACK ON NEW UPDATES TO CONTRACTS, TERMS & CONDITIONS. You are binded by all contracts whether they have been modified or changed. You are aware of all Terms & Policies when you check the box when signing up. At no time are you able to deny this binding agreement, it is all listed on this page and our system does NOT allow signups without accepting this agreement. Thank you!